The size of the upper limit on misstatement is largely dependent on the sample size, which is inversely related to the desired confidence level.
Answer the following statement true (T) or false (F)
False
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Which of the following types of scales are sometimes referred to as graphic rating scales?
A) noncomparative scales B) continuous rating scales C) itemized rating scales D) Likert scales E) none of the above
If a leader keeps checking his or her cell phone while speaking to a follower, then he or she ______.
a. is considering context in leadership decisions b. is leading by example c. is leading by digitally wandering around d. is not being mindful
Flowcharts are used in both manufacturing and service consulting to track which of the following?
A. Income trends B. Information C. Cash flow D. Historical milestones E. Ideas
An answering service for a doctor's office wants to evaluate the service by simulation calls. They used past data to determine the distributions for the time between calls and the time spent on the phone with patients
Use the table below to manually simulate 8 calls. The time of the call and the service time have already been determined. Customer Number Time of Call Time call answered Service Time Time call ends Customer Wait Time Operator Wait Time 1 15 15 25 40 0 15 2 45 45 25 70 0 5 3 70 15 4 95 45 5 125 15 155 6 150 35 7 175 190 25 15 0 8 205 25 240 10 0 Calculate the average waiting time per customer. Calculate the utilization of the operator.