Any obstacle to effective listening that originates within the body or mind of a listener is called

a. a listening hurdle.
b. a hearing disability.
c. an internal noise.
d. an internal discord.


Answer: c

Communication & Mass Media

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"Are the instances fairly chosen?" is an appropriate question to testreasoning from

a. example. b. sign. c. parallel case. d. generalization.

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This channel emits the most deception cues

a. visual b. vocal c. verbal d. facial

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All of the following responses are recommended when you are the recipient of criticism EXCEPT

A) Evaluate the critic's intentions. B) Determine the critic's core message. C) Elicit suggestions from the critic. D) Clarify your goals to the critic. E) Defend your position.

Communication & Mass Media

Janis wants to compare average salaries for men and women in the United States, Great Britain, and Canada. Which type of chart would be most effective at displaying these statistics? 

A. Bar/column B. Table C. Line D. Pie

Communication & Mass Media