Answer the following statement(s) true (T) or false (F)

1.In today's global economy a new relationship exists between suppliers, companies and customers. Each is dependent upon the other for financial success.
2.Customers identify the key target set points for the products they require. The other process variables are identified in-house that support the ability of the process to produce the desired products; temperatures, flows, level, and pressure.
3.Statistical process control is a quality tool , based upon the principles of statistical mathematics and applied to a process to control product quality.
4.The results from phase three are used to decide whether or not a change to the process is required. If a change is required a modified brainstorming session should be conducted to determine what changes to the process would result in improvement. These changes should be clearly stated.


1.T
2.T
3.T
4.T

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