The standard deviation of a stock's returns is used to measure the stock's
a. volatility

b. beta.
c. Treynor index.
d. risk-free rate.


a

Business

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An example of a voluntary deduction is

a. Social Security; b. Federal Income Tax; c. Medicare; d. health insurance; e. none of these.

Business

Which of the following statements about customer relationship management (CRM) programs is true?

A) The success of a CRM program relies on its use of mass communication channels. B) CRM programs include information gathered from each customer touchpoint. C) Internet technology is a barrier to the successful implementation of CRM programs. D) To succeed, all companies should engage in CRM every time they interact with a customer. E) Only consumer marketers can benefit from the use of CRM programs.

Business

Account penetration refers to the ability to work and contact people throughout the account to discuss your product.

Answer the following statement true (T) or false (F)

Business

Warranties that make broad promises about product performance and customer satisfaction are known as ________ warranties.

A. exclusive B. limited C. general D. specific E. inclusive

Business