To plan effectively for an individual who is in crisis, the nurse must have an understand-ing of:
a. Methods to establish rapport
b. Family counseling techniques
c. The meaning of the crisis event to the individual
d. Posttraumatic stress disorder treatment modalities
ANS: C
Knowing the meaning to the individual is crucial, since the mitigating circumstances and support a patient has may reduce the impact of the crisis event. For example, a property loss is likely to be of greater concern to someone with few financial resources than to someone who is wealthy or fully insured. Establishing rapport should occur prior to the planning stage. An understanding of family counseling techniques is not necessary. Crisis intervention may not depend on information about posttraumatic stress disorder.
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