Samuel is a manager at XYZ companies. He is part of a group with Shaheena and Eddie. Shaheena takes a more supportive approach, and anything she says or does contributes to sustaining the group process. Shaheena is exhibiting a ______ role.
a. self-interest
b. maintenance
c. job
d. task
b. maintenance
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Passive listening means ________
A) focusing attentively on what a speaker says B) hearing information without actively paying attention to ensure understanding C) actively working to understand the information a speaker is providing D) trying to interpret the information presented by a speaker E) responding to a speaker to acknowledge understanding
Each salesperson has the responsibility for a set group of customers. This group of customers is referred to as the salesperson's ________
A) buying center B) selling center C) sales team D) sales territory E) key account
The way in which the HR function is organised, and the service the function offers, have changed significantly. What are the potential unintended consequences of implementing such a change? What steps should the HRD take to recognise and manage those unintended consequences?
What will be an ideal response?
________ is the process of naming broad product-markets and then segmenting these broad product-markets in order to select target markets and develop suitable marketing mixes.
A. Mass marketing B. Market positioning C. Strategic planning D. Implementation E. Market segmentation