Which of the following is NOT an example of external noise?
a. being distracted by the uncomfortable seats
b. being distracted by your fear of crowds
c. being distracted by a bee flying around the room
d. getting confused by the speaker's use of jargon
b
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__________ barriers happen when the verbal and/or nonverbal messages from the speaker are unfamiliar to or misunderstood by the listener.
a. Psychological b. Linguistic c. Environmental d. Physiological
The metaphor used by the authors to describe cultural patterns is
A) a red rose with a strong aroma. B) tinted glasses that color everything people see. C) a crystal ball that allows predictability. D) a rainbow with blended colors
Bennis suggests that our changing world calls for a switch from Chief Executive officer (CEO) to _______ ______________ _________
Fill in the blank with correct word
A(n) ________ is a research aid that catalogues articles from a large number of scholarly journals.
A. biographical aid B. abstract C. keyword index D. academic database E. reference work