When composing negative messages, don't use language that
A) conveys respect.
B) avoids an accusing tone.
C) protects your reader's pride.
D) pinpoints the reader's shortcomings.
E) is overly positive.
Answer: D
Explanation: D) Tone is critical in a negative message. Any hint of blame or accusation can cause the recipient to focus on anger and resentment rather than the message itself.
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A. disclose the departure in a separate paragraph of the report. B. attach a footnote explaining the effects of the departure. C. issue a compilation report. D. issue an adverse opinion.
Which of the following is a result of organizational restructuring and downsizing?
A. less collaboration B. increased decentralization C. less efficient organizational structures D. less productive organizational structures
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Indicate whether the statement is true or false