Discuss ways in which managers can link the concept of punishment and rewards as a form of behavior modification
What will be an ideal response?
Answer: Some managers try to influence workers' behavior through systematic rewards and punishments for specific behaviors. Such managers first try to define the specific behaviors that they want their employees to exhibit (working hard, being courteous to customers, stressing quality) and the specific behaviors they want to eliminate (wasting time, being rude to customers, ignoring quality). Then they try to shape employee behavior by linking positive reinforcement with desired behaviors and punishment with undesired behaviors.
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What is the paradox contained in affirmative action programs?
What will be an ideal response?
A firm that believes that employees must be closely supervised and controlled would most likely employ _____
a. a promotion-from-within policy b. comprehensive training programs to enrich employees c. job rotation and a flat organization d. specialization and a tall organization
A letter is an effective channel for an internal written message requiring formality or sensitivity
Indicate whether the statement is true or false
Regarding the new-product development process, which of the following is true?
A. A gradual "rollout" of the product-region by region-allows for more market testing. B. Concept tests are done before any physical models are produced. C. The hypothesis tested is that the new product idea will not be profitable. D. Likely ROI should be estimated throughout the process, to force the new idea to prove itself. E. All these answers are correct.