Costs incurred in customer service are categorized as ________

A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs


D

Business

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Colleen and Seamus have not actively maintained their friendship and they have found themselves drifting apart. Their friendship may be described as which of the following?

A. waning friendship B. moving toward friendship C. nascent friendship D. role-limited interaction

Business

The adjusted trial balance is used in the preparation of the statement of cash flows because it contains the balance sheet, income statement, and retained earnings statements for the current period

Indicate whether the statement is true or false

Business

Unfortunately, Americans largely believe that their culture is ______ others.

a. different from b. equal to c. younger than d. superior to

Business

_____________ can be used for HRM in functions such as talent acquisition, training and development, retention, and job analysis.

A. Data analytics B. Record keeping C. System design D. Social media E. None of the above

Business