Which can caregivers do to provide good customer service?
A) Remain aloof and avoid "connecting" with their patients
B) Accurately identify poor, middle class, and wealthy patients
C) Treat all patients with respect but provide extra comforts for the wealthy
D) Call their patients "honey," "sweetie," and "dear" to convey empathy
E) Express their religious beliefs to help patients make difficult decisions
F) Refuse to accept that some patients will not get better
G) Resist the urge to give the patient personal advice
H) All of the above
J) None of the above
Answer: G
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A pediatric patient weighs 18 lbs. Using Clark's Rule, ________ mg is an appropriate dose for the patient if the normal adult dose is 100mg
A) 12 B) 18 C) 64 D) 100
You have been called to the side of a 37-year-old female whose chief complaint is confusion, anxiety, and chest tightness. Assessment shows her airway to be patent, respirations 46 per minute, heart rate 134, blood pressure 128/54 mmHg, and SpO2 at 93%. In regards to the respiratory rate, you would recognize:
A) it will result in too much air being placed in the lungs. B) it is not a concern because the patient is still getting oxygen. C) it does not allow the lungs enough time to adequately fill. D) it will cause damage to the lungs if not corrected.
A required valve in most systems is a backflow preventer, a set of one-way ____ valves designed to keep water in a sprinkler system from reentering the public water supply.
A. supply B. float C. check D. drain
In a medical malpractice case, who is the plaintiff?
a. The patient b. The physician c. The attorney d. The defendant