A technician determines through testing that their probable cause theory is correct. Which of the following is the NEXT step in the troubleshooting process?
A. Question the user and identify any user changes to the computer.
B. Verify full system functionality.
C. Leave a list of instructions for the user to implement.
D. Establish a plan of action to resolve the problem
Answer: D. Establish a plan of action to resolve the problem
You might also like to view...
Outlook allows for ____ priority levels.
A. one B. two C. three D. four
To reposition an input file to the beginning of the file we use the rewind function.
Answer the following statement true (T) or false (F)
Why are blank passwords or passwords that are easily visible on a sticky note an issue?
What will be an ideal response?
In a Java SE 8 update, JavaFX added ___________________ to help people with visual impairments use their devices. These features include screen-reader support, GUI navigation via the keyboard and a high-contrast mode to make controls more readable.
What will be an ideal response?