In a service operation, if the process requires large amounts of customization, the process step should be closer to the

A) service provider.
B) supplier.
C) customer.
D) None of the above


C) customer.

Business

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Answer the following statements true (T) or false (F)

1. Organizations should focus on high salary and bonus structures in order to recruit and retain millennials. 2. There are five core dimensions of jobs according to the job characteristics model, including skill variety and autonomy. 3. According to the job characteristics model, a challenging role tends to stifle creativity. 4. There are four main beliefs associated with psychological empowerment: meaningfulness, self-determination, competence, and influence. 5. Self-determination is the understanding of skills, knowledge, and strengths that enable a person to make choices and initiate work tasks.

Business

__________ is the degree to which a culture values fairness, generosity, caring and kindness.

A. Uncertainty avoidance B. Humane orientation C. In-group collectivism D. Future orientation

Business

A list of accounts used by the business to record transactions is called a chart of accounts

Indicate whether the statement is true or false

Business

Permission marketing is based on a customer's ________.

A. income B. spam C. past purchases D. opt-in E. social media

Business