Value discrepancies between helping professionals and bureaucratic values
include all of the following except:
A. Helping professionals believe that the primary goal of bureaucracies
should be to serve clients, while the actual goal of bureaucracies is to
survive
B. Helping professionals resist change and are most efficient when no one is
“rocking the boat,” while bureaucracies strive to change to meet the
emerging needs of clients
C. Helping professionals believe bureaucracies should personalize services to
each client and convey to them that “you count as a person,” while
bureaucracies are highly depersonalized systems in which clients (and
employees) do not count as persons but are only tiny components of a
mammoth system
D. Helping professionals believe that clients should have considerable power
in the system, while in bureaucracies the power is held by top executives
B
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