When announcing good? news, you should use the? __________ approach.
A. indirect
B. targeted
C. direct
D. specific
E. informal
Answer: C. direct
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Which of the following statements is true about the probing method of obtaining commitment?
A. After successfully dealing with the prospect's concerns, the sales rep should avoid a follow-up and let the prospect think over what has just been said. B. This method is especially effective with Japanese and Arab business prospects. C. The salesperson should never begin by asking directly for a commitment. D. The salesperson should avoid attempts to resolve issues concerning the prospect. E. The rep should ask a series of questions designed to discover the reason for hesitation.
Which of the following errors normally would not be automatically corrected over two accounting periods?
A) failure to record prepaid revenue B) failure to record accrued payroll liabilities C) failure to record depreciation expense D) failure to count inventory in transit at year-end
Which of the following is NOT one of the six stages of moral development?
A. Obedience and punishment. B. Interpersonal accord, conformity, mutual expectations C. Instrumental purpose and exchange D. Deontology
Any person eligible to be a debtor under a given bankruptcy proceeding may file a voluntary petition, but must be insolvent to do so
a. True b. False Indicate whether the statement is true or false