The Second Law of Service suggests that?

a. It is easy to play catch-up
b. Satisfaction = perception – expectation
c. Perception = satisfaction – expectation
d. It is difficult to play catch-up


d. It is difficult to play catch-up

Business

You might also like to view...

If a field contains more than one single value, the design is in violation of 2NF

Indicate whether the statement is true or false

Business

The management of Hansley Corporation is investigating an investment in equipment that would have a useful life of 5 years. The company uses a discount rate of 18% in its capital budgeting. Good estimates are available for the initial investment and the annual cash operating outflows, but not for the annual cash inflows and the salvage value of the equipment. The net present value of the initial investment and the annual cash outflows is -$273,300. (Ignore income taxes.)Refer to Exhibit 12B-1 and Exhibit 12B-2, to determine the appropriate discount factor(s) using the tables provided.Ignoring any salvage value, to the nearest whole dollar how large would the annual cash inflow have to be to make the investment in the equipment financially attractive?

A. $87,400 B. $273,300 C. $54,660 D. $49,194

Business

The voucher system of control:

A) Is a set of procedures and approvals designed to control cash receipts and the acceptance of obligations. B) Establishes procedures for verifying, approving, and recording obligations for eventual cash disbursement. C) Establishes procedures for receiving checks for the sale of verified, approved, and recorded activities. D) Applies only when multiple purchases are made from the same supplier. E) Is required in large companies but not beneficial for small to mid-sized companies.

Business

What characteristics should your long-term goal have?

What will be an ideal response?

Business