Which of the following is NOT a focus of customer relationship management?
A) customer prioritization
B) share of customer
C) lifetime value of the customer
D) customer equity
E) undifferentiated targeting
E
You might also like to view...
What is a weakness of the Rotary International’s Four-Way Test?
a. It doesn’t raise the issue of dishonesty. b. It doesn’t offer advice on how to deal with a conflict between two questions. c. It cannot be applied to very many scenarios. d. It doesn’t deal with issues such as friendship.
Applying the Jones and Pittman research, a person acting in ways in order to appear powerful is using the ________ impression management tactic.
A. ingratiation B. self-promotion C. supplication D. intimidation
________ consists of information that can be represented by a finite alphabet of symbols, such as the numbers 0 through 9 or the symbols represented on a computer keyboard
Fill in the blanks with correct word
In the context of the components of a typical expert system, a__________is a software package with manual or automated methods for acquiring and incorporating new rules and facts so that the expert system is capable of growth
A) knowledge base B) monitoring and surveillance agent C) knowledge acquisition facility D) personal agent