When using active listening, ______ means actively understanding and remembering what is being said.
A. sensing
B. responding
C. reasoning
D. processing
D. processing
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Suppose you have a friend from India who is a lifelong vegetarian and who does not like McDonald's because the company sells hamburgers in many countries. Which of the following describes your friend?
A) "vegetarianism" represents a value, "dislike McDonald's" represents an attitude B) "vegetarianism" represents an attitude, "dislike McDonald's" represents a value C) "vegetarianism" and "dislike McDonald's" both represent an attitude D) "vegetarianism" represents a value, "dislike McDonald's" represents a belief E) "vegetarianism" and "dislike McDonald's" both represent values
______ is a type of organizational development intervention, which attempts to increase groups’ awareness or understanding of their behaviors in the workplace.
A. Intergroup development B. Sensitivity training C. Quality of worklife D. Process consultation
Marcia is giving a presentation at work. She decides to omit a reference to a popular TV show from the 1970s because she thinks some people in her audience may not be familiar with it. Which demographic information was Marcia most likely considering when she made this decision?
a. age b. gender c. religion d. marital status
In the 1950s, the labor movement was generally portrayed as:
A. Forceful institutions that effectively achieved justice for the working class. B. Corrupt institutions that took advantage of the working class. C. Weak institutions incapable of representing the best interests of workers. D. Modest institutions that played only a minor role in the American workplace.