During a 3-month period, a nurse has missed work on six occasions due to unreliable child care. Another nurse has missed 10 days due to a minor foot surgery. How should the manager categorize the reliability of these nurses?
1. The nurse with the voluntary absence is more reliable.
2. The nurse with involuntary absences is more reliable.
3. It depends on other factors such as job performance when present.
4. Both nurses are unreliable due to excessive absences during this time period.
2
Rationale 1: The nurse who had voluntary absence had fewer days absent but could have controlled the absences by obtaining reliable transportation and back up child care.
Rationale 2: The nurse with the involuntary absence is more reliable because the absence is less frequent and due to something outside the nurse's control.
Rationale 3: The nurse who voluntarily misses work on six occasions in a 3-month period is not a reliable employee even if job performance when at work is good.
Rationale 4: Involuntary absences do not affect reliability in the same manner as voluntary absences. Typically involuntary absences for surgery are scheduled in advance and the manager can schedule for the absence.
Global Rationale:
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