Organizing messages define and clarify tasks, develop work instructions, and evaluate task accomplishment
Indicate whether this statement is true or false.
Answer: T
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Proponents of ODR argue there are important contributions made by this process, except:
a. it makes a completely new process possible. b. it makes possible to involve large numbers of individuals in a dispute resolution process. c. technology enhances distance between the parties. d. it engages parties in early dispute resolution before the conflict has escalated.
While searching for a speech topic, Charlie writes down the broad subject area of "health issues" and lists several topics that he finds interesting under this heading. Charlie continues until he's narrowed this subject to one specific topic, "eating a plant-based diet for heart health." What technique for finding a topic is Charlie using?
A. conducting an Internet search B. engaging with social media C. self-inventory D. brainstorming
What is the function of logical orientation in speeches?
Fill in the blank(s) with the appropriate word(s).
Ting-Toomey recommends that competent interpersonal communicators should demonstrate mindfulness. What does she mean by this suggestion?
A) They should possess knowledge about the other person?s culture. B) They should recognize things aren?t always what they seem and seek multiple perspectives. C) They should get hands-on practice with communicating in intercultural situations. D) They should focus on mutual-face rather than self-face or other-face.