The excitement of a classroom discussion varies with the preparation by both the instructor and student. If the students or the instructor are unprepared, the quality of the service is diminished
Which of the basic characteristics of services best describes this event?
A) intangibility
B) nonstandardization
C) inseparability
D) no physical attributes
C
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In which of the following may participants win a prize without performing any type of activity?
A) contest B) sweepstakes C) premium D) price-off program
A motivational technique used when asking survey questions to induce the respondents to enlarge on, clarify, or explain their answers and to help the respondents focus on the specific content of the interview is called probing
Indicate whether the statement is true or false
A quality of an informative speech is that it delivers the right amount of information, neither overloading nor ______ the audience with content.
Fill in the blank(s) with the appropriate word(s).
Layer Corporation has provided the following information concerning a capital budgeting project: Investment required in equipment$160,000 Expected life of the project 4 Salvage value of equipment$0 Annual sales$360,000 Annual cash operating expenses$290,000 Working capital requirement$20,000 One-time renovation expense in year 3$20,000 The company's income tax rate is 30% and its after-tax discount rate is 8%. The working capital would be required immediately and would be released for use elsewhere at the end of the project. The company uses straight-line depreciation on all equipment. Assume cash flows occur at the end of the year except for the initial investments. The company takes income taxes into account in its capital budgeting. The total cash flow net of income
taxes in year 2 is: A. $30,000 B. $61,000 C. $70,000 D. $47,000