A client at the crisis clinic who is embarrassed over losing control when the crisis occurred tells the nurse, "I have never wept or withdrawn before in my life." The intervention that will be of greatest help to him in regaining self-esteem is to:
1. Explain that it is normal to feel embarrassment for crisis behavior
2. Tell the client that it is counterproductive to look backward and that it is better to focus on coping
3. Contact family members and advise them to be particularly complimentary to the client
4. Give the client unconditional positive regard during all interactions
ANS: 4
Unconditional positive regard shows respect for the client as a person, and it demonstrates the nurse's professional concern about him. Being treated with respect is fundamental to developing self-esteem. Option 1 may sound patronizing; option 2 is paternalistic; and option 3 breaches cli-ent confidentiality.
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