Which statement reflects a characteristic common to all methods of quality management?

Question

1. Each method uses all staff members in the organization.
2. None of the methods are designed to place blame on an individual.
3. All methods provide clinical information.
4. Most methods focus on cost containment.

Answer 1

2
Rationale 1: All the staff members in the organization are expected to provide quality service, but not all staff members are included in quality management activities.
Rationale 2: Quality management is not designed for the purpose of placing blame on an individual.
Rationale 3: Quality management systems do not provide clinical information; they use the data from clinical information systems to determine a focus on quality improvement.
Rationale 4: The focus of quality management is on more than cost containment; it also focuses on improving services to clients and fixing processes that are causing errors or compromising quality.
Global Rationale: