What is motivation? Describe the five general categories of activities based on which managers can motivate people.

What will be an ideal response?


Motivation refers to forces that energize, direct, and sustain a person's efforts. All behavior, except involuntary reflexes such as eye blinks (which have little to do with management), is motivated. Managers must motivate people to (1) join the organization, (2) remain in the organization, and (3) come to work regularly. Companies also want people to (4) perform-that is, once employees are at work, they should work hard to contribute high output and high quality. Finally, managers want employees to (5) exhibit good citizenship. Good citizens contribute above and beyond the call of duty by doing extra things that help the company.

Business

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To amount to a nuisance, a property use must be illegal.

Answer the following statement true (T) or false (F)

Business

How have social media tools most likely affected personal selling?

A) reducing the use of person-to-person selling efforts B) increasing the costs of selling products and services C) changing the basic fundamentals of interpersonal selling D) increasing the number of product reports given to customers E) slowing the sales-force response rate to customers' problems

Business

Brooks Company will receive $10,000 a year at the end of each of the next five years. Using a discount rate of 14%, the present value of the receipts can be stated as ________.

A) PV = $10,000 (Ordinary Annuity FV factor, i = 14%, n = 5) B) PV = $10,000 (PV factor, i = 14%, n = 5) C) PV = $10,000 (Ordinary Annuity PV factor, i = 14%, n = 5) D) PV = $10,000 (FV factor, i = 14%, n = 5)

Business

Torino Company has 2600 shares of $20 par value, 5.5% cumulative and nonparticipating preferred stock and 26,000 shares of $10 par value common stock outstanding. The company paid total cash dividends of $2500 in its first year of operation. The cash dividend that must be paid to preferred stockholders in the second year before any dividend is paid to common stockholders is:

A. $360. B. $2860. C. $5720. D. $2500. E. $3220.

Business