Discuss the concept of caseload and workload computation. Why might workload be a better method of allocating probation or parole officer resources?

Question

What will be an ideal response?

Answer 1

Central to the concept of evidence-based practices is a manageable caseload. A probation or parole officer's caseload is defined as the number of individuals or cases one officer can supervise effectively. In practice, caseloads vary widely because not every offender requires the same amount of supervision. The more intensive the supervision, the lower the caseload number. The American Probation and Parole Association has long recommended a "workload standard" of about 120 hours per month. The workload standard is more accurate, particularly if an officer has offenders of varying supervision levels. Workload is calculated by first assuming the number of hours required to supervise each client based on the client's level of supervision (maximum, medium, or minimum). A maximum-supervision case may require, for example, four hours of the officer's time per month. A medium-supervision case may require two hours per month, whereas a minimum-supervision case may only require one hour or less per month of the officer's time. Given these calculations, one officer could effectively supervise 30 maximum-supervision cases, 60 medium cases, and as many as 120 minimum cases. Development of a workload standard would allow for comparison between jurisdictions and improve the next step of case planning.