Lean services focus on?
a. Customer needs
b. Shareholder returns
c. Profit
d. Supplier concerns
a. Customer needs
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Which of the following is a similarity between a behaviorally anchored rating scale (BARS) and a behavioral observation scale (BOS)?
A. Both are cheap to develop. B. Both involve grouping employees into predefined frequencies of performance ratings. C. Both are developed from critical incidents. D. Both allow managers to rate the frequency with which each employee has exhibited effective and ineffective behaviors during the rating period.
Feedback can be both ______ and ______.
Fill in the blank(s) with the appropriate word(s).
The doctrine of ________ holds that even though the plaintiff was negligent, he or she can still recover if it can be shown that the defendant had the final opportunity to avoid the harm.
A. comparative negligence B. last clear chance C. negligence per se D. strict liability
List and briefly describe the four different methods of forecasting available
What will be an ideal response?