Supervisors use the critical incidents approach to record incidents of behavior that_____________________.

A) reflect a pattern
B) present a problem
C) can be defined
D) are sorted by population


Ans: A

Social Work & Human Services

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The modern equivalent of______ is the large numbers of legal and illegal immigrants flocking to cities

A) ?Urbanization B) ?Suburbanization C) ?Gentrification D) ?Social stratification

Social Work & Human Services

A social worker is receiving a client with long-standing depression. It becomes known that the client has racist beliefs. The social worker should:

a. respectfully confront the client's prejudiced beliefs b. educate the client about the negative effects of racism c. refer the client to another therapist who might have similar belief d. respect the client's beliefs and focus on the presenting problem

Social Work & Human Services

Interactive Voice Response surveys require which of the following:

a. Access to the Internet b. Access to e-mail c. Access to a telephone d. Access to a fax machine e. Access to the interviewer

Social Work & Human Services

All of these are core professional values stated in the NASW Code of Ethics EXCEPT:

a) Social justice b) Dignity and worth of the person c) Least restrictive treatment d) Integrity

Social Work & Human Services