If a person did not have knowledge that his representation of facts was false, he is still liable for fraud
Indicate whether the statement is true or false
FALSE
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If an offeree dispatches both an acceptance and a rejection to an offer, ________.
A. both the acceptance and the rejection are not effective and another response must be issued B. whichever response reaches the offeror first will determine whether a contract is created C. the acceptance is effective as soon as it is dispatched and a contract is created D. the rejection is effective as soon as it is dispatched and no contract can be created
Answer the following statements true (T) or false (F)
1. Just like guests having moments of truth where they decide to come back to an establishment, employees have moments of truth where they decide to continue working for managers. 2. Guests are typically very curious about which part of the service system failed when they are not satisfied. 3. Employees make the difference between providing a service product and co-creating one with the emotional connection necessary to create the “wow” experience. Otherwise, more pieces of the experience would be co-created using AI or other technology. 4. The term “guest promise” specifically refers to the advertised promise of service. If the guest does not feel that what they matches is equivalent with what was advertised than the promise was broken. A “guest guarantee” is the term used if the promise is verbal or written.
Which of the following represents the types of data commonly found in the sales department?
A. Sales Report data B. Customer data C. Commission data D. All of these
Duress is said to have occurred only where a threat involved a physical harm
Indicate whether the statement is true or false