Funeral home businesses have been criticized for accepting payments from medical parts companies for assisting them in finding families who would allow materials to be harvested from deceased family members. Though not illegal, the payments raised ethical questions. How should the funeral industry go about addressing these questions?
What will be an ideal response?
Answers will vary. The industry could use the ethical decision-making framework, which includes four steps:
Identify issues: What are the issues?
Gather information and identify stakeholders: How widespread is the practice? Which groups are raising questions? What are their concerns?
Brainstorm and evaluate alternatives: Should the payments be banned? Should they be made known to donating families? Should they be shared with donating families? Other alternatives?
Choose a course of action: Should the choice be industry-wide or left to individual firms?
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