Seeking products or services that have been successful in one market and introducing the same basic product or service in another segment of the market is referred to as ________ new entry.

A. proactive
B. pioneering
C. imitative
D. adaptive


Answer: C

Business

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Which of the following actions is a way to reduce the delivery gap?

A. Empowering employees at the firm's lowest level B. Adopting an antagonistic approach toward customers C. Assuming what the customer is about complain D. Reducing instrumental support E. Interrupting customers when they explain their problem

Business

Reports made to the SEC by public companies are often more comprehensive than those issued to the public

Indicate whether the statement is true or false

Business

Evaluating your total money received minus your total money outgoing produces a:

a. statement of net worth b. personal balance sheet c. cash flow statement d. current ratio e. income statement

Business

A standard quantity issued to the production process is called ______.

A. lot size B. production batch C. job batch D. production run

Business