Consumer advocates call for additional consumer rights, including ________
A) the right to be protected from unwanted marketing messages
B) the right to be well informed about important product aspects
C) the right not to pay any taxes included in the final price
D) the right to resell the product
E) the right to exchange the product if it is of the wrong size or style
B
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Which of the following is NOT a good measure of electronic service quality for a company that has a website for marketing its products or services?
a. the quantity of the information on the site b. how well it’s personalized for the shopper c. the site’s safety or security d. the site’s usability, reliability, and responsiveness
Solid waste disposal regulations today deal almost entirely with recycling
Indicate whether the statement is true or false
List and describe four changes in the vendor-customer relationship that often occur as an organization shifts IT management from the more traditional professional services category to outsourcing
What will be an ideal response?
According to the theory of strict liability, anyone who sells a product that is defective or unreasonably dangerous is subject to liability for any physical harm caused to the user, the consumer, or the property of either
a. True b. False Indicate whether the statement is true or false