Which statement is true?

a. The verbal and non verbal feeling messages given by clients are always consistent, because it is impossible to say one thing with words while saying something entirely different with actions.
b. Occasionally, a client may say one thing with words while saying something entirely different with actions.
c. When clients say one thing with words and something entirely different with actions, the interviewer should focus on the non verbal message because it reflects the client's ‘true' state.


B

Social Work & Human Services

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