Explain how customer service increases sales for a salesperson. What are some examples of providing excellent customer service?
What will be an ideal response?
The salesperson increases sales by obtaining new customers and selling more products to present customers. The best method for obtaining new customers is often customer referrals. Customers provide referrals when they are satisfied with the salesperson. Excellent customer service involves staying in touch with a customer, responding to customer needs promptly, and showing appreciation.
You might also like to view...
________ include banks, credit companies, insurance companies, and other businesses that help insure against the risks associated with the buying and selling of goods
A) Financial intermediaries B) Physical distribution firms C) Resellers D) Marketing services agencies E) Wholesalers
__________ are groups of countries who form an association for the purpose of facilitating movement of goods across national borders.
A. Outsourcing B. Trade blocs C. Expatriates D. Parochialism E. Onshoring
Preemptive rights allow common stockholders to maintain their proportionate ownership in the corporation when new issues are made
Indicate whether the statement is true or false
Using the fixed-time-period inventory model, and given an average daily demand of 300 units, 4 days between inventory reviews, 5 days for lead time, 1,200 units of inventory on hand, a z of 1.96, and a standard deviation of demand over the review and lead time of 12 units, what quantity should be ordered?
Fill in the blank(s) with the appropriate word(s).