Answer the following statements true (T) or false (F)

Question

1. Max Weber felt that impersonality was a positive attribute of an organization that would lead to better performance. 
2. One of the problems with the classical viewpoint is that its principles are too focused on human needs rather than on organizational ones. 
3. Fast-food companies including McDonald's have used job specialization, and time and motion studies to increase productivity. This reflects the important contributions of the quantitative viewpoint of management. 
4. Motivating employees toward achievement is a focus of the classical viewpoint of management. 

Answer 1

1. TRUE
To German sociologist Max Weber, a better-performing organization should have five positive bureaucratic features, including impersonality, without reference or connection to a particular person.
2. FALSE
A flaw in the classical viewpoint is that it is mechanistic; it tends to view humans as cogs within a machine, not taking into account the importance of human needs.
3. FALSE
The essence of the classical viewpoint was that work activity was amenable to a rational approach, that through the application of scientific methods, time and motion studies, and job specialization it was possible to boost productivity. Indeed, these concepts are still in use today, the results visible to you every time you visit McDonald's or Pizza Hut.
4. FALSE
The behavioral viewpoint emphasized the importance of understanding human behavior and of motivating employees toward achievement.