A vehicle comes into the shop and the technician retrieves the diagnostic code P0401 "EGR flow insufficient." Which of these could be the cause?

A) EGR valve stuck open B) Electrical wiring shorted
C) Clogged EGR ports or passages D) All of these are correct


D

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A news media gatekeeper:

a. is any individual or organization that makes news b. distributes news stories to various media outlets c. controls the amount and type of information released to the public d. is any individual who reads, watches, or listens to a news story

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Because of the variability of business and technician output, the shop manager needs to carefully track _______

A) Average labor costs B) Average rate reductions C) Percentage of taxes vs. payments D) Parts delivery time

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What three specifications help determine whether or not a particular meter is appropriate for a particular use?

A) Case, max reading, and display B) Range, resolution, and accuracy C) Max volts, max amps, and max resistance D) Switch positions, display, and case

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