Which of the following is NOT a purpose of the order confirmation function?
A. Assuring a customer that the online purchase he or she made has been confirmed
B. Enabling a customer to track the shipment of a purchased product
C. Allowing a customer to confirm that a product has satisfied his or her needs
D. Allowing a customer to estimate the time required to receive a product
C
An order confirmation function does not allow an organization to confirm that a product
satisfied a customer's needs. An order confirmation function assures customers that the
products have been purchased. The confirmation also lists the tracking number, which
enables the customers to follow the shipment as it makes its way to their office.
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