Which of the following is an idea that you can incorporate into an effective beginning paragraph in a bad-news message??
A) ?When there is positive and negative information to be conveyed, state the negative news first.
B) ?Introduce the refusal of a current request by referring to the initial transaction.
C) ?Begin the refusal with a statement that leads the audience to expect good news.
D) ?Always present the main idea in the first statement of the message.
B
You might also like to view...
Contrary to popular belief, it is not possible to maximize sales and profits simultaneously
Indicate whether the statement is true or false
What advice would writing expert Rudolf Flesch give a recent college graduate about how to succeed in public relations writing?
What will be an ideal response?
Similar to a corporation, all owners of a limited liability company (LLC):
A. have restricted debts. B. are called stockholders. C. are exempted from federal and state income taxes. D. have the right to establish the company's mission.
To be effective, firms need to
A. pursue visions that are exclusively financial and not aspirational. B. isolate top managers from the organizational values. C. increase their strategic flexibility by developing product-oriented vision statements. D. back up their visions with strategic commitments that are costly and difficult to reverse.