Which of the following is NOT a bad listening habit?
a. Faking attention
b. Thinking ahead
c. Overlistening
d. All are bad listening habits
B
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________ is likely to lead to customer relationship breakdowns.
A. Organizing and cleaning the work area regularly B. Using pet phrases such as "cool" excessively C. Saying "please" and "thank you" to customers D. Asking permission and acknowledging contributions
When inventory sits idle in a department, this would not affect the department's
a. processing time. b. throughput. c. process quality yield. d. dollar days.
Which type of report would be used to help the reader to solve problems or support a business decision?
A) Informational B) Analytical C) Executive summary D) Abstract E) Narrative
The theft of trade secrets is a federal crime
Indicate whether the statement is true or false