Designing a car is expensive and time-consuming even with the use of computers because of the difficulty of getting all the varied departments that are to work together. Mercedes-Benz created a unique centralized web-based system that cuts the design and production process by at least two years, thus providing customer value. This is an example of a(n)
A. action program.
B. innovation-oriented mission.
C. point of similarity.
D. competency.
E. operational goal implementation.
Answer: D
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