With the help of examples, explain how nonverbal communication can magnify the impact of messages?
What will be an ideal response?
Answers will vary. Most of us focus on what we want to say, but how we say it matters even more. The goal of nonverbal communication should be to reinforce the meaning of your message. Random facial expressions and disconnected body language-arbitrary arm thrusts, for example-are at best distracting, and at worst clownish. But strong, deliberate nonverbal communication can dramatically magnify the impact of your messages. Here are a few examples of how this can work:Eye Contact: Within American culture, sustained eye contact (different from a constant cold stare) indicates integrity, trust, and respectful attention, whether you're communicating with a subordinate, a superior, or a peer.Tone of Voice: Variation is the key to effectiveness, since paying attention to a monotone takes more concentration than most people are willing to muster. Also, even when you're angry or frustrated, try to keep your voice in a lower pitch to encourage listeners to stay with your message.Facial Expressions: People vary widely in terms of how much emotion they show on their faces, but virtually everyone communicates, whether or not they know it, through a wide range of expressions that include shy smiles, focused frowns, clenched jaws, squinted eyes, and furrowed brows.Gestures and Posture: Leaning forward can indicate interest, shrugging can suggest a lack of authority, and fidgeting can imply either impatience or nervousness. To increase the power of your message, both your gestures and your posture should be confident, open, and coherent.
You might also like to view...
Toward the end of the fiscal year, the owner of a small company came back from lunch concerned because he had learned that a business targeted to the same customers as his was planning on spending $150,000 on promotion
As soon as he arrived at the office, he called his financial manager and said, "I want to budget $150,000 for next year's promotion." Which method of promotional budgeting did the owner want to use? A) the objective-task method B) the percentage-of-sales method C) the competitive-parity method D) the bottom-up method E) the pull-push method
Which one of the following items is a classification on the classified balance sheet?
A) Operating accounts B) Stockholders' equity C) Revenues and expenses D) Net income and dividends
The life cycle of a disaster relief supply chain begins with the ________ step
Fill in the blanks with correct word
Reinvested dividends
A) are taxed when the shares purchased with the reinvested dividend are sold. B) are taxed at the time the dividend is paid. C) do not increase the value of an investors holdings. D) are generally sold at a premium over the market price.