A speaker wants to relay the hardships of a child he met without medical insurance, and who requires a heart transplant in order to demonstrate the need for national health care. What type of example should be used?
a. persuasive
b. real
c. hypothetical
d. manipulative
Answer: b
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During her performance review, Tuli's manager tells her that numerous customers have not been satisfied with her assistance
According to the manager, instead of listening to the customers on the content level, Tuli should listen to them on the relational level. What action should Tuli take to improve her performance? a. Ask customers pre-questions. b. Listen to the customers at a micro-level. c. Link the details of the customers' message to their main idea. d. Listen for the specifics in the customers' message.
Some club members want to increase membership dues by $7.00. Other club members want to increase them by $3.00. They have reached an impasse on the issue, so they decide to split the difference and raise the dues by $5.00. What type of conflict style did the group use?
a) Accommodating b) Collaborating c) Competing d) Avoiding e) Compromising
Kate's informative speech on the Dalai Lama is probably is best described as which type of an informative speech?
A) Speech about objects or places B) Speech about people C) Speech about events D) Speech about ideas or concepts
Explain three steps you should take to deliver a speech effectively from a manuscript.
What will be an ideal response?