________ provide callers with a menu of options from which they can select by pressing a key on their telephone keypad.
A. Automatic call distribution systems
B. Automated attendants
C. Internet telephony
D. Interactive kiosks
Answer: B
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Small business development is a major driver of project management.
Answer the following statement true (T) or false (F)
______________________________ is an XML-based language consisting of a set of tags that are used to unify the presentation of business reporting information into a single format, easily read by almost any software package, and easily searched by Web browsers
Fill in the blank(s) with correct word
The group with primary responsibility for development of a single set of accounting standards around the world is the
a. FASB b. SEC c. IFRS d. IASB
In the vertical structure of a firm, authority is the
A. influence a manager has over his or her subordinates' personal life. B. ability of managers to avoid accountability for their subordinates' actions. C. unconditional power of managers to discriminate against their subordinates based on race, ethnicity, or gender. D. legitimate right of a manager to make decisions and to tell other people what to do. E. power of subordinates to reject the work responsibility delegated to them without any reason.