The nurse observes the following communication expressed by a client:
Verbal—"I have been waiting a long time and was worried about you."
Nonverbal—concerned facial expression
The nurse would correctly interpret this communication as:
1. Incongruent
2. Congruent
3. Contradictory
4. Unclear
ANS: 2
This is an example of congruency between verbal and nonverbal communication. 1. Incongruence would occur if the verbal and nonverbal messages were contradictory. 3. Contradictory refers to refuting what has been said. 4. Unclear refers to communication that is not easily understood. The communication was clear.
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