The sequencing of the topics in a topical presentation is not that important
Indicate whether the statement is true or false.
False
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Kate is bored with the group's task, and begins talking about
what she plans to do this weekend. Kate is NOT following one of the 5-C principles of small group membership called a. concentrate. b. commitment. c. coalesce. d. contribute.
It is most vital to establish common ground with audiences that are neutral toward your claim
Indicate whether the statement is true or false
Anna's team was facing problems with getting support from the IT team. Anna thought the problem might lie in her team's method of communication, so she tried various ways to solve the problem
During a regular happy hour get-together, Anna learned that another department was facing the same issues that her team was facing. She relayed this message to her team the following day. What function did Anna perform? a) Enhance moral b) Afford a method for resolving the conflict c) Facilitate problem solving d) Allow information sharing across different work groups
What is the most effective way to sustain a conversation?
A. Ask open-ended questions and listen to responses. B. Reveal personal information about yourself immediately. C. Withhold information about yourself. D. Limit the use of nonverbal messages.