Hilton Hotels trains its front desk employees to dress neatly and conservatively to project a professional image. This relates to the service dimension of tangibles.
Answer the following statement true (T) or false (F)
True
The category of tangibles would include the appearance of facilities, equipment, personnel, and communication materials.
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At December 31, 2014, an amount due on December 31, 2015, would be classified as a(n) _______________________ liability
Fill in the blank(s) with correct word
A local ski resort leases their facilities for concerts during the summer months. This is an example of?
a. Cross-training employees b. Overbooking c. Self-service d. Capacity sharing
Qvoware, Inc. sells cosmetic products in the United States. Which one of the following is most likely to be a cost center for Qvoware?
A) a Qvoware retail store in Dallas B) the Qvoware human resource department C) a Qvoware kiosk at a mall for selling its products D) the Qvoware product lines
A ________ for technology is important for decision-making before investment.
A. trial subscription B. consultant C. cost/benefit analysis D. competition research