Answer the following statements true (T) or false (F)
1. Like advising, reflecting tends to redirect, close, or limit the flow of communication.
2. It’s typically not possible to be both rational and highly emotional at the same time.
3. Empathic leaders tend to be less effective.
4. It does not really matter what someone knows; what counts is how they feel.
5. Companies with more women in leadership positions perform better.
1. False
2. True
3. False
4. True
5. True
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Joseph is a salesperson for a wholesale meat company. It would NOT be part of his job to sell meat to:
A. a restaurant like McDonald's. B. a final consumer. C. a hospital cafeteria. D. an assisted-living facility that is hosting a family cookout. E. the United States government.
The goal achieved by using mass production is to ________
A) produce goods of the highest possible quality B) replace all employee jobs with speedier machines C) provide the maximum flexibility in production D) produce large quantities of goods at a low cost E) process different parts simultaneously
In the context of employee rewards, if entrepreneurs work based on an open-book policy and the company hits a downturn and promises cannot be met, employees are more likely to react badly since they have little or no understanding of the firm's situation.
Answer the following statement true (T) or false (F)
Which of the following is true regarding postpurchase dissonance?
A) All consumer purchase decisions are followed by postpurchase dissonance of some sort. B) The importance of the decision to the consumer is one factor that influences the probability and magnitude of postpurchase dissonance. C) The individual's tendency to experience anxiety is not related to postpurchase dissonance. D) The easier it is to alter the decision, the more likely postpurchase dissonance will be. E) Nominal decision making usually results in the greatest magnitude of postpurchase dissonance.