Emotion work is part of the interaction standard for
a. employers interacting with service workers.
b. customers interacting with service workers.
c. customers interacting with employers.
d. service workers interacting with customers.
e. service workers interacting with employers.
d
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What has been the dominant mode of social science research in the twentieth century?
a. surveys and questionnaires b. using secondary data c. observations d. qualitative interviews e. all of these
Charles Horton Cooley's "looking-glass self" pertains to
a. the nature vs. nurture debate. b. a mild form of mental illness. c. low self-esteem. d. the concept of human nature. e. the development of the self-concept.
In which of the following scenarios would a sociologist conducting a breaching experiment be most likely to participate?
A. teaching a class by following the same routines and course schedule B. going to a fast-food restaurant and asking the counter person what he would like to eat C. spending time in a different culture and examining what cultural differences exist D. observing children playing dodge ball during recess and noting how they learn the rules
Why has the idea of the "traditional family" helped social scientists better understand black families in America?
a.) Its identification as a specific historical phenomenon that has rarely applied to black families helps us better understand the unique characteristics in a less judgmental way. b.) Its identification as a universal aspect of human behavior has helped us understand the relationship between different ethnic groups more effectively. c.) Its applicability to both black and Latino families has helped social scientists better understand both these groups in a less judgmental manner. d.) Its identification with family characteristics found in the preindustrial period of America has helped us understand the consequences of slavery more effectively.