Firms that operate on the Internet are at a disadvantage when it comes to using approaches like CRM.
Answer the following statement true (T) or false (F)
False
Firms that operate on the Internet are able to communicate with customers via a website or e-mail, which means that the whole effort is not only targeted but also very inexpensive. Further, it's fast and easy for a customer to reply.
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Managing inventory turnover involves balancing which of the following consideration(s) in setting the optimum level of inventory and, thus, the rate of inventory turnover?
a. For a given amount of gross margin on the goods, firms prefer to sell as many goods as possible with a minimum of assets tied up in inventories. b. An increase in the rate of inventory turnover between periods indicates reduced costs of financing the investment in inventory. c. Management does not want to have so little inventory on hand that shortages result in lost sales. d. Increases in the rate of inventory turnover caused by inventory shortages could signal a loss of customers. e. All of the above.
Which types of quality costs are incurred once the product is produced and then found to be defective before being sold to customers?
A) Appraisal (detection) costs B) Prevention costs C) External failure costs D) Internal failure costs
According to the Uniform Simultaneous Death Act, each deceased's property goes to the government in case of simultaneous deaths
Indicate whether the statement is true or false
In order to reduce discretionary financing needed, a profitable company could decrease its
dividend payout ratio. Indicate whether the statement is true or false