Refusing to discuss the conflict and listen to the other person's point of view is a form of _______
a. nonnegotiation
b. gunnysacking
c. force
d. silencers
a
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In the _____ communication network, messages may be sent only to the person next to you
A) triangle B) circle C) wheel D) chain
Using terms preferred by members of different cultures to talk to and about them requires using
appropriate __________. Fill in the blanks with correct word
Faisal is in charge of leading a group of seasoned volunteers at a local charity. The volunteers know what needs to be done, but they seem to have lost their motivation. In this situation, Faisal is best advised to use which leadership style of the situational approach?
A. telling B. selling C. participating D. delegating
While Mack was trying to keep cool during his interrogation, for one second his real fear appeared on his face. What type of facial expression did Mack have?
a. withholding b. partial c. affect blend d. micro-momentary e. flooded-affect