"I would prefer to buy a used copy machine rather than the new models you are selling." This is an example of product objection.

Answer the following statement true (T) or false (F)


True

The customer is objecting to the product by stating a preference for used models rather than the new one being sold.

Business

You might also like to view...

What does an upward-sloping yield curve imply, according to the expectations theory of the term structure of interest rates?

A. Investors expect long-term interest rates to fall in the future. B. Investors expect future short-term interest rates to be lower than the current short-term interest rate. C. Investors expect future short-term interest rates to be the same as the current short-term interest rate. D. Investors expect future short-term interest rates to be higher than the current short-term interest rate.

Business

When the smoothing constant (?) is set to 1, then exponential smoothing is equivalent to ______.

A. naive approach B. weighted moving average C. moving average D. factor rating method

Business

Which type of interview question encourages an answer phrased in the respondent's own words?

A. scaled-response question B. Likert item C. closed-ended question D. open-ended question E. free-form question

Business

In Braswell v. U.S., the president and sole shareholder of a company refused to produce business records, claiming a 5th Amendment privilege against self-incrimination. The Supreme Court held that the 5th Amendment protection:

a. did not apply to the corporation, so Braswell had to produce the records b. applied to the president because, as sole shareholder, he was the corporation, so the records were protected c. was available because Braswell, as president, was an employee of the corporation d. Braswell had to produce the records because of strong government interest in safety e. none of the other choices

Business